Plane icon in blue circle

Initial CRM Syllabus

Our CRM training involves a complete overview of all the core competencies. 






Training Syllabus

Below is a non-exhaustive list of all the aspects including in our Crew Resource Management training:

  • CRM principles
  • Human factors in aviation
  • Human performance and limitations
  • Threat and error management
  • Personality awareness
  • Human error and reliability
  • Attitude and behaviour
  • Self-assessment and critique
  • Stress and stress management
  • Fatigue and vigilance
  • Assertiveness
  • Situational awareness

  • Information acquisition and processing
  • Automation
  • Monitoring and intervention
  • Surprise and startle effect
  • Resilience development
  • Effective communication and coordination
  • Leadership, cooperation and delegation
  • Decision making
  • Cultural differences
  • Company safety culture
  • Standard operating procedures
  • Organisational factors specific to the type of operation

For vital insight into crew decision-making, book a CRM training course today.

Book Today


Recurrent CRM Syllabus

Based on a 3 yearly modular cycle covering the complete CRM syllabus. These courses can be designed to specifically address your organisational challenges.





“Having contracted Jonny’s services to support both airline CRM and instructor training, he has been a key figure in the development of the airline, its culture, and its people. His professionalism and diligence are notable, taking the time needed to understand the organisation and its requirements; appropriately adjusting training materials to best suit the airline (customers’) needs.

His hugely diverse skill set, and outstanding professional energy create an engaging learning environment. His passion for training is obvious, truly focused on the learner. Able to draw on his many years of training experience Jonny adds huge value to any training setting. I have observed many colleagues in admiration of Jonny’s skills and whilst a consultant within our organisation, he has undoubtedly become one of the team. I would recommend his services to anyone.”



“If you're seeking a trainer with a diverse skill set, boundless energy, and the ability to engage and elevate every participant, you've found your ideal candidate in Jonny. His passion for training, combined with his dedication to excellence, will undoubtedly leave a lasting impact on your organisation. I wholeheartedly recommend his services to anyone.”



 “An instructor who combines his natural talent, with a true passion for training, all underpinned by a wealth of training and industry experience. Jonny is one of the most professional and engaging trainers I have come across during 25 years in the airline training industry. Able to bring the best out of all trainees. He is a credit to the aviation industry and an asset to any person or organisation that is fortunate enough to be trained by him.”



“Jonny is a true role model within the training industry, not only able to get the best out of every learner, his supportive and engaging manner also make him a great tutor. Jonny has helped my organisation develop new trainers, each one now professionally skilled but importantly motivated following the guidance and support given by Jonny. Importantly Jonny sets very high standards and is confidently able to create and apply unique and exciting ideas to make the learning environment ‘fun’ (enjoyable for all).”